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Frequently asked questions
Why is my hair not getting as straight as I want it to?
For best results, ensure that you have selected the appropriate temp setting for your hair type. When using the brush, move it at a slow and steady pace from the roots to the ends. lf your hair is particularly coarse, consider using two passes.
Why is it that after using the straightening brush, my hair dries out, becomes frizzy, and gets burned?
It's because you set the temp too high or had too much repetition on the same strand of hair. lf you are not sure about your right temp, we recommend starting with a low temp and gradually increase it to find the suitable setting for your hair type.
Why does the straightening brush pull my hair?
This may happen if your hair is tangled.We recommend sectioning and combing your hair before styling to ensure the ceramic bristles glide smoothly through
your hair.
Can I use the straightener brush on wet hair?
No, we recommend using the straightener brush when your hair is completely dry
How long does the hair straightener brush take to heat up?
It heats up rapidly, reaching up to 392°F in just 20 seconds, please use the protective glove when you use the straightener to protect yourself